The politicization of 'culture'
SUSAN WRIGHT
Vol 14, No. 1, February 1998, pp. 7-15
In the early years of modern social anthropology,
<->anthropologists announced their most important findings
and theoretical advances to Section H of the British Association
for the Advancement of Science. As 1997 president of this Section,
I chose to address contemporary developments in one of our oldest
concepts, 'culture', as a way of continuing that tradition.1
Why be so bold as to engage with a word
which Williams (1976: 87) declared was one of the two or three most
complicated in the English language and which in British, North
American and European anthropology has had complex, contested and
very different histories? By mid-century, Kroeber and Kluckhohn
had found 164 definitions in their famous review of what anthropologists
meant by culture (1952: 149). By the 1970s, when cultural anthropology
was well established as one of the four fields of anthropology in
the USA, in British anthropology 'culture' had nearly disappeared
from view. In the last ten years, with the help of cultural studies,
'culture' has resumed centre stage in British anthropology. The
aim of this paper is not to tally up how many definitions of 'culture'
anthropologists have generated by the end of the century. Rather,
the paper pursues Kroeber and Kluckhohn's observation that 'the
occurrence of these [definitions] in time is interesting - as indeed
the distribution of all cultural phenomena in either space or time
always reveals significance' (ib.). The aim is to treat the
prominence (or 'distribution' in Kroeber and Kluckhohn's terms)
of 'culture' in the 1990s as itself a cultural phenomenon. What
is the significance of culture's recent reappearance as a central
concept in British anthropology? The issue is not confined to internal
disciplinary debate. In the last decade, politicians and decision-makers
have introduced 'culture' into the discourse of many different 'fields'
(Bourdieu 1991) of contemporary society. Decision-makers and media
commentators often claim legitimacy for their discourses by referring
to 'culture, in an anthropological sense' - a phrase which closes
off further exploration by claiming that there is one (their)
meaning of culture which is at once too self-evident to warrant
explanation and too deep to be delved into by non-anthropologists.
How are decision-makers (whether they be anthropologists or claiming
legitimacy from anthropology) politicizing 'culture' and deploying
the concept in a range of fields of power? How can anthropologists
use their new theoretical approaches to 'culture' to explore and
reveal the effects of the current uses of this concept in contemporary
politics?
I will start by discussing what I am
calling 'old' and 'new' anthropological approaches to 'culture'.
I will then use these approaches to examine how, and with what effects,
decision-makers have introduced and deployed 'culture' in three
different 'fields' the last fifteen years. First I will examine
British right wing politicians' use of 'culture' to talk about nationalism
in such a way that they can distance themselves from the taints
of biological racism, yet reintroduce exclusive practices in an
insidious cultural guise. Second, I will review how writers and
consultants in organizational management use ideas of 'culture',
which they attribute to anthropology, to propose new forms of organization.
They claim 'de-layering' and 'flattening hierarchies' and the formation
of 'flexible teams' of continually self-reskilling 'portfolio' workers
will permit grass-roots creativity and workers' self management
and empowerment. I will explore the unacknowledged costs of such
'empowerment' and how under the rubric of 'empowering corporate
culture', there lurks an older idea of organizational culture as
a tool of top down management control. The third field is overseas
development where 'culture' is just entering the discourse (Wright
1997). Largely this is as a result of a UNESCO report Our Creative
Diversity. This report was meant to do for 'culture' what the
Bruntland Report did for the environment and development, but the
report has so far gone largely unnoticed. Anthropologists played
a major role in formulating the ideas of culture which this report
proposes should be the basis for world ethics and development policy.
Anthropologists of development have long sought such influence.
Some would see the aims of anthropology as understanding the local,
national and international processes by which impoverished people
are marginalized and disempowered, in order to influence those processes,
or promote the perspectives of those who are silenced, or enable
them to speak and act more effectively for themselves. When anthropologists
had an opportunity to act as policy makers and steer the culture
bandwagon themselves, did they deploy a concept of 'culture' which
would make any of these aims more achievable? In all three fields,
politicians, officials and academic advisers are using 'culture'
as a political tool. Whether the concepts are being deployed by
anthropologists directly involved in influencing and writing policy
(as in the third instance) or whether ideas are being attributed
to anthropology for legitimation, in all instances, anthropology
is implicated in the politicization of 'culture'. How can we use
our understandings of political processes to reveal the ways decision-makers
are using 'culture' in a growing number of 'fields', and analyse
its effects on those who are marginalized and impoverished?
Old meanings of culture
In the early 20th century, ideas of 'culture'
advanced by anthropologists took on a radical tone. Tylor's (1871)
notion of culture as a whole way of life of a group or society marked
a point of departure for modern social anthropologists:
'Culture' is that complex whole which
includes knowledge, belief, art, morals, law, custom, and any
other capabilities and habits acquired by man [sic] as a member
of society (Tylor 1871:1:1).
If this was a point of departure, it
was not a basis for consensus: anthropologists set off along divergent
paths. Tylor's own approach was to combine Herder's romantic idea,
that nations, groups within nations and peoples at different periods
have distinctive cultures, with the enlightenment idea that each
of these cultures was at a different stage in the evolution of civilization
or in a progression towards European rationality. Boas rejected
Tylor's social evolutionism. He stressed the particularity of each
culture as a result of the group's responses to environmental conditions
and their specific historical development. By treating 'culture'
as the product of historical and social forces, not biology, he
criticized racial determinism (Stocking 1974: 221). In Britain,
Malinowski and his students advanced a different critique of the
rationalistic Victorian conception of 'man' by arguing that far
from being 'savage' and illogical, each of the 'peoples' in Africa,
South Asia and the Pacific had a distinct, rational and legitimate
way of life which should be valued: 'emphasizing the authenticity
and coherence of distinct cultures was a way of resisting the civilising
mission fundamental to the European colonial project' (Merry 1997).
Anthropologists differed profoundly in their theories and in the
aspects of western thought that they questioned, but they shared
an idea of the world as made up of 'peoples', each with a coherent
way of life, or 'culture'.
By the 1970s, far from being radical,
this idea of 'a people' having 'a culture', was seen to have been
a crucial element of colonialism. To critics, this idea of 'culture'
created fixed entities in which the West could intervene. By measuring,
categorizing, describing, representing and thereby supposedly 'knowing'
others, the objects of that knowledge were made the subjects of
new forms of power and control (Asad 1973, Said 1978). This once
progressive idea was also taken up in regressive ways by extreme
nationalists who used it not simply to champion claims for independence
and sovereignty but also to pursue the politics of xenophobia, exclusion
and ethnic cleansing.
In a great flood of criticism, the components
of this idea of culture were unpacked. British functionalists, for
example, were criticized for having treated a 'culture' as a small
scale, bounded entity organized through economic, social and political
institutions which interacted as a self contained 'whole' sustained
in a static equilibrium. This had clearly been a fiction when most
of the places studied, however remote, were being visited not just
by anthropologists, but by merchants, missionaries and colonial
administrators. Societies were neither unchanging nor bounded, but
part of a world order dominated first by colonialism and later by
nation states, international capitalism and international agencies.
These had been left out of a picture of 'cultures' as ahistorical,
self-contained entities (Gough 1968).
Anthropologists of various persuasions
were also criticized for treating 'culture' as if it were a set
of ideas or meanings which were shared by a whole population of
homogeneous individuals - which empirically was not the case.2
Asad (1979) criticized British anthropologists for seeking the unique
'authentic culture' of another society in the form of an integrated
system of consensual 'essential meanings' which self-reproduced
regardless of economic and political change. If anthropologists
constructed the social order out of 'essential meanings' which did
not change in new historical and economic conditions, how would
social transformation occur? Instead, he argued, 'essential meanings'
were discourses which some people in the society had managed to
make authoritative by continually pre-empting the space of radically
opposed discourses. The problem Asad thought anthropologists should
address is how an authoritative discourse is produced in particular
historical circumstances. In a paper which I take as a point of
departure for the development of what I am calling 'new' approaches
to culture,3
Asad argued that anthropologists had mistakenly endorsed, as 'authentic
culture', historically specific dominant ideologies or authoritative
discourses which were neither timeless nor uniformly shared.
Although anthropologists have developed
new ways of thinking about 'culture', these 'old ideas of culture'
have percolated out from academic discourse and, as will be shown
below, are still in widespread use in public parlance. The main
features of this, still-current 'old idea of culture' are:
-
bounded, small scale entity
-
defined characteristics (checklist)
-
unchanging, in balanced equilibrium
or self-reproducing
-
underlying system of shared meanings:
'authentic culture'
-
identical, homogeneous individuals.
New meanings of culture
The changing political and economic conditions
to which Asad referred were the end of European colonialism and
the continued expansion into new areas of relations of production
and exchange based on capital. Most recently, they would include
the international organization of production and consumption, the
spread of global communication networks, and the international integration
of financial systems. These changes have provoked labour movements
within countries and from the south to the north of the globe, as
exemplified by a woman I met in my South Tottenham park recently.
She is an Asian who grew up with an English education in Trinidad
and has worked in England for 15 years in nursing and administration.
She is learning Hindi at night classes so that she can converse
with relatives she visits in India. Her and her family's experience
of colonial labour migration, post colonial economic diaspora and
'roots' tourism speaks of what Hall called 'dislocated histories
and hybridised ethnicities' (1993: 356). As anthropologists have
argued for many years (Cohen 1974, Macdonald 1993), and more recently
Hall and other exponents (Morley and Chen 1996) of cultural studies
in Britain have made clear, cultural identities are not inherent,
bounded or static: they are dynamic, fluid and constructed situationally,
in particular places and times. This is not just a Western urban
phenomenon of the 1990s. In a tribe in Iran where I did fieldwork
in the 1970s, the population was made up of layers of refugees.
Multiple identities were constantly negotiated; links with people
in tribes from which they had fled were maintained or reinvented:
there was no bounded, consensual, authentic, ahistorical culture.
Theoretical developments in cultural studies, and in post-structural
and feminist anthropology, have led us to understand that 'cultures'
are not, nor ever were, naturally bounded entities.
The fracturing of social anthropology's
central conceit has sent us back to look again at colonialism. Ortner
(1984) questioned the original image of colonial power and 'the
juggernaut of capitalism' impacting on, and inserting themselves
into, an indigenous 'local culture'. She and others have been critical
of the way both colonialism and 'local culture' appear as unitary
entities in this image (Asad 1993: 5). What better choice of a site
to challenge this image than the kind of location in which the old
concept of 'culture' was founded: a remote island mid way across
the Pacific Ocean? Merry (1997) studied 18th and 19th century Hawaii,
and found a dizzying array of people from Norway to China were present
in what she calls not a 'local community' but a 'contact zone'.
In an unbounded site, this medley of people drew on the practices
of their various places of origin, in the light of their current
interests, to work out how to organize labour, trade and social
relations. Contests took place between people in asymmetrical relations
of power, over their multiple and contradictory cultural logics.
Each actor endeavoured to manoeuvre, in unpredictable political
and economic situations, to define or seize control of symbols and
practices. Symbols and ideas never acquired a closed or entirely
coherent set of meanings: they were polyvalent, fluid and hybridized.
Key terms shifted in meaning at different historical times. When
a coalition of actors gained ascendancy at a particular historical
moment, they institutionalized their meaning of key terms in law.
Merry's is a good example of the new
idea of culture as a contested process of meaning-making. The contest
is over the meaning of key terms and concepts. How are these concepts
used and contested by differently positioned actors who draw on
local, national and global links in unequal relations of power?
How is the contest framed by implicit practices and rules - or do
actors challenge, stretch or reinterpret them as part of the contest
too? In a flow of events, who has the power to define? How do they
prevent other ways of thinking about these concepts from being heard?
How do they manage to make their meanings stick, and use institutions
to make their meanings authoritative? With what material outcomes?
Sue Reinhold (1993) poses these questions
in order to reveal in detail the process of ideological struggle
in 1980s Britain. The contest was over the power to define the state's
attitude to homosexuality in Britain and make authoritative that
definition through legislation. In the context of an atmosphere
of homophobia and physical 'queer-bashing' attacks in London, a
group in Haringey campaigned for 'positive images' to counter the
negative stereotypes of gay people available to children in their
schools. Their local opponents exercised their links to Conservative
Members of Parliament, who appropriated and inverted the meaning
of the key terms of the debate. The word 'promoting' was first used
by the campaign to 'promote positive images' of homosexuality; MPs
accused them of 'promoting homosexuality'. In successive parliamentary
debates 'promote' was made to mean seduction of 'normal' children,
which was equated with an attack on 'the family', the basis of order
in the state, and thus with 'subversion'. The group of MPs succeeded
in inserting a new clause into current legislation on local government
outlawing actions or use of resources which would 'promote' the
acceptability of homosexuality as a 'pretended family relationship'.
This new meaning of 'promoting' and its associated cluster of terms,
made authoritative through state legislation, had material effects:
negative stereotypes were endorsed, and local authorities became
timid about spending on services or issues for gay people which
might possibly be interpreted as coming under the legislation in
a test case. Reinhold (1993: 471-2) points to similarities between
the contest over positive images and other campaigns against minorities
during the Thatcher government. Right wing Conservatives used the
authority of parliament to project negative meanings of key terms
and symbols concerning ethnic minorities, miners and other categories
which they marginalized, excluded from their dominant notion of
'Britishness' and demonized as a danger to order and subversive
to the state.
Three stages in these contested processes
of meaning making can be identified in the above examples. The first
is overt attempts by identified agents to redefine key symbols which
give a particular view of the world, of how people should be and
behave and what should be seen as the 'reality' of their society
and history: in short, an ideology. A second stage is when such
a view of the world becomes institutionalized and works through
non-agentive power. Foucault has documented how knowledge about
mental health, sexuality and criminality in the 18th and 19th centuries
became the basis of new practices on which institutions were built.
These institutional practices shaped perceptions, categories, values
and behaviour.
A third stage is when a key term which
carries a new way of thinking about one aspect of life enters other
domains (outside the activities of the state) and becomes a diffused
and prevalent way of thinking in everyday life. For example, Emily
Martin (1994) found that 'flexible' first became a key term when
people reacted to the AIDS/HIV virus by rethinking the immune system
and the defence responses of the body. Surprisingly, 'flexible'
and images of the immune system quickly entered the domain of employment
to describe the attributes of post-Fordist, self-managed, self-improving
and team-forming workers and companies. Within a short time, extreme
versions of these flexible attributes, which had been symptoms of
a mental illness, were reinterpreted positively as employment skills
(Martin 1997). 'Flexible' moved quickly across three different areas
of U.S. life - immunology, employment and mental health - and become
a prevalent image of a new kind of self.
At its most secure, an ideology appears
hegemonic. That is, it becomes so naturalized, taken for granted
and 'true' that alternatives are beyond the limits of the thinkable.
As Comaroff and Comaroff (1992) suggest, in its hegemonic dimension,
culture appears coherent, systematic and consensual. It tries to
look like an object, a thing beyond human agency, not ideological
at all: in short, like the old idea of authentic culture. As mentioned
above, anthropologists themselves had previously mistaken hegemonic
ideologies for authentic culture and in the process, endorsed those
in the community with the ascendant power to define the characteristics
of their 'culture' and project it as timeless and objective.
No ideology, however hegemonic and entrenched
in institutions and in everyday life, is beyond contest; 'culture'
is a dynamic concept, always negotiable and in process of endorsement,
contestation and transformation. Differently positioned actors,
with unpredictable inventiveness, draw on, re-work and stretch in
new directions the accumulated meanings of 'culture' - including
old and new academic ones. In a process of claiming power and authority,
all are trying to assert different definitions which will have different
material outcomes. In sum the characteristics of new ideas of culture
are:
'culture is an active process of meaning
making and contestation over definition, including of itself'
(Street 1993: 2) people, differently positioned in social relations
and processes of domination, use economic and institutional resources
available to them to try and make their defini- tion of a situation
'stick', to prevent others' definitions from being heard, and
to garner the material outcome sites are not bounded - people
draw on local, national, global links the way clusters of concepts
form is historically spe- cific, and ideas never form a closed
or coherent whole in its hegemonic form, culture appears coherent,
syste- matic, consensual, like an object, beyond human agency,
not ideological - like the old idea of culture.
Cultural racism
In British politics, this new view of
'culture' has itself been appropriated and redefined by the New
Right. Led by Margaret Thatcher, the New Right represented an alliance
between liberal economic and conservative political theories (King
1987). In economic affairs the state should promote private enterprise
and encourage - even invent - markets. In political affairs the
authority of the 'age-old' institutions of the central state should
be upheld, supported by 'traditional' values in education and family
life. In a study of the Salisbury Review, a principal journal
of the New Right, Seidel (1985: 107) argues that the New Right appropriated
one of the founding inspirations of cultural studies, Gramsci's
ideas of hegemony. That is, (as set out above), ideology becomes
hegemonic not only through the institutions of the state but by
being diffused through all areas of everyday life. To unsettle and
replace the dominant ideology since the Second World War, the New
Right realized that they had not just to be active in politics,
but to make interventions in 'culture'. They consciously engaged
in the manipulation of words, especially the process of renaming
and redefining key concepts. In particular the New Right focused
on appropriating and reformulating the meanings of one semantic
cluster - 'difference', 'nation', 'race', 'culture''.4
New Right authors seem to agree with
the idea that the world can no longer be seen as a mosaic of discrete
cultures, and that migration and diaspora have generated populations
with multifaceted differences. They appropriated the anti-racist
language about the need to respect cultural difference. This did
not mean that they rejoiced in cross-cutting differences and fluid
identities, or celebrated the creativity inspired by such hybridity,
as Hall enjoined (1993). Instead, they inverted this meaning of
'difference'. They opposed the dilution of separateness which Hall
relished, and turned difference into an essentialist concept to
reassert boundaries: the distinctiveness of Englishness must be
defended.
As Gilroy (1987: 60) pointed out, the
New Right defined 'Englishness', as the hegemonic core of Britishness,
through culture. They agreed with the anthropological idea that
nations and cultures are historically constituted, not biologically
or ontologically given. However, they used this idea not to erode
but to reinforce exclusiveness. National identity was defined as
a feeling of loyalty to persons of one's own kind (Seidel 1987:
50 quoting Casey). One's own kind, or 'we' was defined as those
for whom a list of 'English' activities had pleasant associations
or aroused enthusiasm. A quote from T.S. Eliot is used frequently:
[Culture] includes all the characteristic
activities and interests of a people: Derby Day, Henley Regatta,
Cowes, the twelfth of August, a cup final, the dog races, the
pin table, the dart board, Wensleydale cheese, boiled cabbage
cut into sections, beetroot in vinegar, nineteenth-century Gothic
churches and the music of Elgar (Eliot 1948:31 quoted in Williams
1958: 230 and Casey 1982).
The problem with such a list is not just,
as Williams observes (1958: 229-30), that Eliot is purporting to
adopt from anthropology the notion of culture as 'a whole way of
life' yet is only concerned with 'sport, food, and a little art'
- characteristic of 'English leisure'. More to the point, these
customs and practices are presented as expressions of homogeneous
nationality (Gilroy 1987: 69) whereas, as Seidel points out, this
list is decidedly white and Christian and frequently gender and
class specific. Tebbit, the former Conservative party chairman,
turned pleasure at the sound of leather on willow into a test of
national allegiance when he asked, which side would Afro-Caribbeans
applaud when the West Indies was touring Britain? The Tebbit Test
threatened to make sentiments of attachment into instruments of
policy. Hall discerned a danger that the answer to a question of
identity would be used as a basis for conferring or withholding
rights of citizenship. He was scathing at the idea of allegiance
to the vagaries of English batting form being the price for drawing
family allowance:
It should not be necessary to look,
walk, feel, think, speak exactly like a paid-up member of the
buttoned-up, stiff-upper-lipped, fully corsetted 'free-born Englishman'
culturally to be accorded either the informal courtesy
and respect of civilized social intercourse or the rights of entitlement
and citizenship (Hall 1993: 358).
To the New Right, England stands or falls
on the hegemony of a particular culture. Margaret Thatcher famously
expressed a sense of threat of being 'swamped' by alien cultures
that would dilute this exclusive version of Englishness. However,
never could members of ethnic minorities be so attached to sentiments
and values of Englishness that the New Right would accord them the
right to participate in their definition and development. When some
British Asians acted in terms of one of the professed core values
of Englishness - tolerance and respect for different points of view
- by proposing changes to the blasphemy laws during the Rushdie
Affair, they soon found that their rights did not extend to shaping
those core values. John Patten, the Minister of State at the Home
Office, published an open letter through the press to British Muslims
'On Being British'. In a tone Asad finds reminiscent of colonial
administrators addressing alien populations under their protection,
Patten set out the essential components of Englishness at the core
of British identity which he said they should learn. Apart from
faith and family which he considers they already share, these are
fluent English, understanding of the democratic processes, laws
and system of government in Britain and the history that lies behind
them - knowledge which few white Britishers could confidently claim
to possess (Asad 1993: 242). Others add to such core values of Englishness
a canon of literature and respect for authority.
This reformulation of nation in terms
of culture rather than race was part of the New Right's attempt
in the 1980s and 1990s to redefine racism out of existence. Like
Enoch Powell before them, the New Right professed a revulsion for
racism. They ridiculed the idea that the mosaic of human groups
formed a fixed hierarchy based on grades of biological inferiority.
By redefining race as a feeling of loyalty to people 'of one's own
kind', they claimed race to be a moral and noble idea. To defend
one's 'culture' from attack from people not 'of one's own kind'
was legitimate self defence. In a neat inversion or denial of power
relations (a form of blaming the victim), writers in the Salisbury
Review accused people who sought equality for ethnic minorities
of provoking racism by attacking whites. State institutions and
'traditional' values, for example in education, were at the core
of the 'culture' which was to be defended. Those multiculturalists
and anti-racists who sought to change the workings of state institutions
or laws in the interests of treating all citizens more equally,
did not recognize the distinction that Tebbit reiterated at the
1997 Conservative party conference, between nationality defined
by culture and by political rights: between 'the English' and 'foreigners
holding British passports' (Independent 8 October 1997).
Multiculturalism, Tebbit claimed, was divisive (ib.). To
writers in the Salisbury Review, anti-racists were also subversive,
attacking 'our' institutions and values and threatening the order
of 'our' nation. As Seidel points out, the use of 'we' and 'our'
as a definer of nation drives a clear white wedge between black
and anti-racist people, and the rest of the community (1985: 115).
Writers in the Salisbury Review adamantly denied racism,
yet their framing of nationalism in terms of 'our culture'
cued a choice of policy recommendations for ethnic minorities -
complete assimilation, retrospective guest worker status, or removal
by repatriation - which were in implication and effect racist.
In summary, the New Right appropriated
the new ideas of 'culture' from cultural studies, anti-racism and
to a lesser extent social anthropology, and engaged in a process
of contesting and shifting the meanings of 'culture', 'nation',
'race' and 'difference'. They mobilized 'culture' to reinforce exclusion,
using it as a euphemism for renewed racism, with profound implications
for public policy and people's lives (Kahn 1995: 6).
= Corporate culture
In the early 1980s, 'culture' became
a buzz word in management studies. Deal and Kennedy (1982) discovered
'corporate culture' and Peters and Waterman (1986) claimed that
excellent companies were those that had a 'strong' culture. Soon
a corporate culture, often equated with a mission statement, had
become the sine qua non of any serious organization. This
literature attributed the culture concept to anthropology: Geertz
(1973), Turner (1974), Bateson (1972) and Douglas (1987) were the
most frequently quoted. Both researchers in organizational studies
and practising managers looked to anthropological ideas of 'culture'
for a metaphor for new forms of organizing in the 'post modern'
political economy. There has always been a close relationship between
academic research on organizations and the thinking of practising
managers, such that organization researchers have played a central
role in 'making' organizations (Calas and Smircich 1992: 223). This
interchange between academics and practitioners has increased in
the 1990s as managers have called on researchers and consultants
to provide 'training' to change organizations. It is not unusual
for anthropologists researching organizations to find managers asking
them for references to publications which would extend their repertoire
of metaphors to manage by (Martin 1994) and staff referring to anthropological
ideas acquired through training courses.
Companies are using both old and new
ideas of 'culture' as tools of management. Some managements emphasize
that the company is a clearly demarcated entity, with a boundary
against its environment, containing specified groups of people,
organized hierarchically, each with a checklist of the behaviours
which constitute company culture. For example, McDonalds marks out
its space and identity with the golden arches logo and standardized
decor and food containers. The core beliefs of the company culture
- Quality, Service, Convenience and Value - are drummed into managers
at Hamburger University to bond the far-flung franchisees together
(Deal and Kennedy 1982:193). Counter staff have to follow a checklist
of standardized behaviours in performing each task - right down
to when to make eye contact and at what points to smile at a customer
during a transaction. In this example, the old idea of 'culture'
as a bounded entity with a fixed identity and checklist of characteristics
is deployed in a centralized system of command and control.
In other industries, managers are using
new ideas of 'culture' as an image for new forms of organizing.
This is especially in industries where products are designed, manufactured,
distributed and marketed all in different countries. To stay competitive,
products are continually redeveloped, and the sites of production,
the employees, and relations between them are forever changing.
Harvey describes companies 'whose material presence might be no
more than a box of contracts, the enumeration of those people who
belong, temporarily and for the duration of a particular service,
to the network which generates wealth and power for another equally
disparate and dispersed group of investors' (1996: 6). Where is
'the organization'? No longer does an architectural monument symbolize
the company or contain the workforce. Work is organized through
teams or alliances, operating across boundaries and rapidly reforming
in new circumstances. Such companies look for staff who are prepared
continually to 're-skill' themselves, engage in 'personal reinvention'
to cope with risks and new situations, and acquire a 'portfolio'
of experiences and contacts to help them 'hop' from job to job (euphemisms
for workers on short-term contracts with no job security or career
structure, who have periodically to retrain at their own expense
and are handling high stress levels). In order to harness workers'
knowledge, managers want staff to feel empowered to participate
in mixed teams of managers and workers and to put forward new ideas
for products or ways of organizing.
In this context, the idea of differently
positioned actors being active participants in a process of meaning-making
- a version of the new idea of 'culture' - is attractive to managers.
The image is associated with rhetoric about empowerment. Workers
and managers are 'trained' to make decisions in teams taking everyone's
perspective into account. Their attention is also 'trained' on this
highly visible, apparently transparent decision making, as if power
were dispersed and the organization decentred. Martin's work in
the United States (1994) and my work (Wright 1991) and students'
dissertations in the UK indicate that workers are often ambivalent,
experiencing empowerment in some respects, yet perceiving the gap
between corporate rhetoric and the frequent reorganizations, 'shakeouts',
'de-layering' and re-locations, imposed from the top down. Just
as the rhetoric of 'organization as culture' highlights participation
and empowerment, yet workers see another material reality in the
shadows, so Harvey noticed that at the Expo'92 corporations highlighted
certain aspects of their 'culture' for the consumer, yet other aspects
were obscured. Corporations used new technologies to display transparently
and reflexively how 'culture' was constructed through multiple perspectives,
connectedness and networking. What they excluded from the representation
of this world, where according to Fujitsu 'the only frontiers are
in your mind' (Harvey 1996:111), was the organization of relations
of production. Similarly, the use of 'culture' in organizational
management has a partial effect: it encourages reflexive analysis
of the supposedly empowering relations between workers, but does
not analyse how these relations are situated within an international
organization of capital and power.
This relationship between the highlighted
foreground of localized participation and empowerment and the not-completely-obscured
political and economic background, is echoed in the management literature.
Even among those writers who most avidly espouse 'organization as
culture' (e.g. Schein 1991, Smircich 1985) there is a sliding of
definitions, from the new idea of 'culture' as a continuous process
of meaning making into the old idea of 'culture' as a 'thing' which
managers could define from above and act upon in a system of command
and control. I will examine how Geertz, the anthropologist most
quoted in organizational studies, is used in this literature in
order to indicate how this elision occurs and what are its effects.
One phrase from Geertz is used above
all in organization studies and by training consultants:
man [sic] is an animal suspended in
webs of significance he himself has spun. I take culture to be those
webs (1973: 5).
Geertz used the above phrase in an article
about a sheep raid in Morocco. His aim was to interpret the different
constructions that the actors - a Jewish merchant, Berber tribesmen
and a French colonialist - placed on a sequence of events. Each
sought to make their interpretation of events definitive as they
'tripped over' one another's purposes: pursuing trade, defending
honour and establishing dominance. The three actors were in unequal
relations of power and had different personal abilities to impose
their meanings on events. Geertz makes clear that he was studying
the interaction between three ways of making significance from one
sequence of events. He specifically was not trying to isolate the
elements of 'a culture', nor specify the relations between those
elements, nor characterize the whole as a system organized around
core symbols (1973: 17). He was not suggesting that all three actors
were caught in the same way in one web.
Geertz used this sequence of events to
illustrate how a merchant and dissident tribes challenged yet succumbed
to French dominance at the early stages of colonialism. It is appropriate
for organizational researchers to refer to this article when looking
to anthropology for new ways of analysing 'organization as culture'
in a period of equally momentous global economic and political change.
However, in this literature an anthropological focus on contestation
and power is absent. For example, Smircich (1983) starts off in
language precursive of Street's (1993, quoted above) when she suggests
that that 'culture is something an organization has', rather
than 'something an organization is' (1983: 347). To advance
this view, she describes Geertz's approach which, she accurately
concludes, enables organizational analysts to problematize the concept
of organization 'for the researcher seeks to examine the basic processes
by which groups of people come to share interpretations and meanings
for experience that allow the possibility of organized activity'
(1983: 351). At this point, there is a sliding from new to old ideas
of culture. She claims Geertz's focus has much in common with organizational
leaders', as both are concerned with 'how to create and maintain
a sense of organization, and how to achieve common interpretations
of situations so that coordinated action is possible ... leadership
can best be understood as the management of meaning and the shaping
of interpretations' (ib.). Geertz has been appropriated as
a tool of management and his idea of 'culture' which had some of
the elements of contestation and process developed by the new ideas
of 'culture', has been converted into the old idea of 'culture'
as an entity to be acted on from above. Where ideas of 'culture'
are being used to manage self-motivated, flexibly-networking and
team-forming staff through ideas of empowerment, it is even more
important that analysts should not, as organizational studies have
tended to do in the past, take a manager's perspective on workers
as the objects of study (Wright 1994). The focus should be on how
managers are deploying both old and new ideas of 'culture' in order
to gain workers' active participation in new ways of organizing
production, profit and power.
Culture and development
In my third case, 'culture' is entering
a new domain, overseas development, with the help of anthropologists.
Two examples are used, which both refer to old ideas of 'culture'.
In the first example, an international agency, UNESCO, in its vision
of a new ethical world order, maps out a world made of 'cultures'
as discrete entities, without engaging with the issue of contestation
over the power to define. In contrast, in the second example Kayapo
leaders have used ethnographic film to assert their own definition
of their 'culture' and used the strategies others have used against
them to challenge the processes that have marginalized them.
UNESCO's (1995) report Our Creative
Diversity marks the culmination of the UN decade for culture
and development. This was an opportunity for anthropologists to
have an overt influence on the use of the concept 'culture' and
several world famous anthropologists contributed to its definition.5
The report argues for two definitions of 'culture'. First, it takes
up the argument made by development anthropologists that 'culture'
is not just one domain of life (like economics, politics, religion)
but is 'constructive, constitutive and creative' of all aspects
of life including the economy and development. Second, it argues
that the world is made up of discrete 'cultures' or peoples. The
neglect of 'culture' in the first sense within 'cultures' in the
second sense has caused development efforts to fail (1995: 7). Frustrated
expectations coupled with globalization, and the collapse of the
bipolar world order (1995: 9, 28), it is argued, have led to confrontations
between narrow group identities over scarce resources (1995: 9)
which have been manipulated into violence (1995: 16). Whereas failed
development gives rise to this destructive aspect of cultural identities
of 'peoples', successful development would result in a flourishing
of culture, creativity and progress.
This argument rests on a particular view
of cultural diversity. An introductory quote from Marshall Sahlins
defines culture as 'the total and distinctive way of life of a people
or a society' (1994 quoted in UNESCO 1995: 21). This old view of
'culture' is supported by a paper by L<130>vi-Strauss (initially
written for UNESCO in 1952 and revised in 1973),6
from which the title of the report is drawn. Levi-Strauss put forward
what Eriksen (1997) calls an archipelago vision of the world as
made up of 'peoples' each with a radically different 'culture' like
a string of separate islands (the view contested by Merry, above).
In the report, sometimes a 'people' is equated with a country, although
it is also said that the world consists of 10,000 distinct societies
in 200 states (1995: 16). Unfortunately, according to the report,
people are mixing as never before (1995: 9). Instead, their distinctiveness
should be encouraged, as it is by looking across boundaries between
distinct cultures that people gain ideas for alternative ways of
living. The report's recipe for creativity, experimentation, innovation
and the dynamic of progress is a diversity of distinct entities
with clear boundaries (1995: 15). Human civilization depends on
creative diversity.
L<130>vi-Strauss has provided UNESCO
with a map of a flat world. The mosaic of cultures is reminiscent
of 1930s social anthropology. It misses the dimension of 'culture'
as a process of contestation over the power to define organizing
concepts - including the meaning of 'culture' itself. In the report
an unidentified voice does the defining and disguises or disclaims
its own power as common sense. It is envisaged that in this plural
world, nation-states, rather than trying to create nation-wide cultural
homogeneity, should encourage diverse ethnic groups within their
borders to contribute to a civic community with shared values. Similarly,
cultural diversity in the world should be protected by a code of
global ethics, on which the report thinks the world can reach consensus.
In setting out the parameters of this global ethical code the undefined
voice of the report begins to make value judgments. Only 'cultures'
that have 'tolerant values' (whose idea of tolerance?) would be
respected and protected by the global code. Of course, 'repulsive'
(in whose view?) cultural practices should be condemned (1995: 54).
A reported criticism of human rights for fostering an individualism
which is alien to non-western values, receives the reply 'Human
rights is not unduly individualistic [by whose criteria] - it is
just an appropriate way to regard all humans as equal' (1995: 41).
UNESCO's vision of a code of global ethics to order a plural world
rests on a contradiction between respecting all cultural values,
and making value judgments about acceptable and unacceptable diversity.
In contrast to UNESCO's top-down grand
plan for a pluralism of bounded cultures, even these old ideas of
'culture' work very differently when their definition is in the
hands of indigenous people. Wagner (1975) argued that in the very
act of fieldwork anthropologists 'invent' a 'culture' (in the old
sense) for a people. Anthropologists plunge into situations which
are beyond their interpersonal and practical competence. To cope
with this, they encourage themselves by thinking that they are dealing
with a 'thing' and they can learn how it 'works'. Some people in
the host society gain insight into the anthropologist's perspective
- often whilst trying to control and domesticate her or him - and
for the first time perceive their daily life as a thing that works
in patterned ways. The anthropologist proceeds as if what is being
studied is 'a culture'. In the process, what people had hitherto
experienced as an embedded way of life becomes objectified and verbalized
- in Wagner's terms, invented - as 'culture'.
Terence Turner provides an example from
his fieldwork among the Kayapo in Brazil. Twenty-five years ago,
he found 700 of the 800 members of one group had died of disease.
Missionaries provided medicine in exchange for the Kayapo's adopting
western clothes, building their village along a street, and suppressing
their ceremonials. A state organization controlled their trade and
communication with the outside, and embezzled their cash from the
nut crop. The Kayapo felt dependent and in a situation over which
they had no control.
Turner saw his role as an anthropologist
as 'uncovering the authentic social and cultural system beneath
the corrosive underlay' (1991: 291). He found his authentic culture
in the surviving social and ceremonial rituals which, to him, reproduced
Kayapo as social persons in a moral universe. The Kayapo did not
see it like that: it was just the way they did things. They did
not have a concept through which to objectify and label their everyday
life as a 'culture'. He argued that they needed such a concept to
deal with their situation: to give them an identity and distinguish
themselves as a 'culture' on a par with other indigenous people
and vis-<133>-vis the dominant national society in
an inter-ethnic state system.
Turner says that the Kayapo were visited
by many anthropologists 25 years ago who respectfully sought to
learn and record Kayapo 'culture'. He says that anthropologists
were innocent of the political implications of their participant
observation. However, the Kayapo realized that what missionaries
and state administrators used as justification for subordination
and exploitation, another set of Westerners valued highly. 'Culture',
which had seemed an impediment, now appeared as a resource to negotiate
their co-existence with the dominant society.
After a Disappearing World documentary
was made, the Kayapo sought further documentaries so as to reach
the sympathetic elements in the west. When they arranged to meet
the Brazilian government to oppose the Altamira dam, they choreographed
themselves for the western media in order to gain support of the
western audience and add pressure on the government. Gone were the
shorts, T-shirts and haircuts that had appeased the missionaries;
with men's bare chests, body ornament and long ritual dances, the
Kayapo performed their 'culture' as a strategy in their increasingly
confident opposition to the state.
The Kayapo were exceptional in the Amazon
area in not only obtaining funding for their own video cameras and
training for their film crews, but also in surviving in sufficient
numbers and having the economic and physical strength to resist
their oppression. Turner says that by the 1990s the Kayapo had obtained
videos, radios, pharmacies, vehicles, drivers and mechanics, an
aeroplane to patrol their land, and even their own missionaries.
Supported by machinery hitherto associated with dependency, these
now-consummate ethnic politicians had learnt to objectify their
everyday life as 'culture' (in the old sense) and use it as a resource
in negotiations with government and international agencies.
Kayapo politicians seem to have been
fully aware of the constructedness of 'culture'. They seem to have
dealt with contests among themselves over the power to define. They
exploited the way the old idea of 'culture' masks power differentials
within groups and they borrowed western filmic tropes of realism
and authenticity which deflect attention from questions like how
is author-ity constructed, who controls the technology, who holds
the camera, who is depicted as active and who as passive and marginal?
(Moore, R. 1994). They presented themselves as a homogeneous and
bounded group, 'the Kayapo', so successfully that even the anthropologist,
who should have noticed the process by which they contested and
constructed their communal 'authentic voice', does not mention it.
They defined 'culture' for themselves
and used it to set the terms of their relations with the 'outside
world'. In a history spanning forty years, missionaries, government
officials, the Kayapo, anthropologists, international agencies and
non government agencies had all competed for the power to define
a key concept, 'culture'. Missionaries and government agencies initially
had used the concept to define an entity that could be acted upon,
producing disempowerment and dependency among the Kayapo. The Kayapo
strategy to wrest control of this concept from missionaries and
government officials and turn it against them was part of a struggle
not just for identity but for physical, economic and political survival.
Turner shows that 'culture' can be used
to very different effect, depending on who is doing the defining.
The UNESCO Report, Our Creative Diversity, seems to be seeking
the positive outcomes from the autonomous definition of culture
evident among the Kayapo. However it neglects to see7
that the flows of creativity that it associates with vigorous
'cultures' is a product of continuous assertion of the power to
define in a political process involving local, national and international
actors. This political dimension of meaning making, well understood
by Kayapo politicians, is a dynamic which is absent from the UNESCO
report.
Conclusion
I have distinguished between two sets
of ideas about culture in anthropology: an older set of ideas which
equates 'a culture' with 'a people' which can be delineated with
a boundary and a checklist of characteristics; and new meanings
of 'culture', as not a 'thing' but a political process of contestation
over the power to define key concepts, including that of 'culture'
itself. Earlier this century, anthropologists used the old ideas
of 'culture', the construction of an objective classification of
people, as a strategy for appearing outside of politics. Now anthropologists
who adopt new ideas of 'culture' are compelled to recognize that
academic definitions of 'culture' are themselves positioned and
political and therefore a resource for anthropologists and others
to use in establishing or challenging processes of domination and
marginalization.
'Culture' in both its old and new senses
has been introduced into many new domains in the 1980s and 1990s,
including cultural racism and multiculturalism, corporate culture
and culture and development. Sometimes anthropologists have been
directly involved, as in preparing the UNESCO report or filming
the Kayapo. Sometimes politicians or managers have appealed to 'anthropological
ideas of culture' for legitimacy. Either way, anthropologists are
implicated in the politicization of 'culture'.
In the political strategies explored
in this paper, actors have deployed 'culture' in a number of different
ways and with different material effects. British New Right politicians
have appropriated the new idea of 'culture', turned it into a euphemism
for race, and mobilized it to reinforce exclusion and marginalization.
In 'corporate culture', old and new ideas of 'culture' have been
used as tools of management, often sliding from one to the other,
in strategies to harness workers' active participation in a process
of meaning-making which managers ultimately reserve the power to
define and control. The Kayapo provide an example of indigenous
politicians asserting their own definition of 'culture' and using
it to set the terms of their relations with the outside world. They
were consciously using old ideas of 'culture' with an appreciation
of the politics of its construction. The voice of Kayapo politicians,
presenting an apparently consensual 'authentic culture' of 'the
Kayapo', has succeeded in being heard in national and international
forums. The UNESCO report aspired for 'cultures' in the old sense
to have the creativity and dynamism of the Kayapo. However, the
report did not confront the central issue in the Kayapo case: that
they were engaged in a struggle with the state and international
agencies over the power to define. Instead, both the UNESCO report
and the British New Right's cultural racism deploy a disembodied
voice, 'we', to authorize a top down definition of 'culture' as
if it were common sense or 'natural'. This strategy, like the old
anthropological strategy of objectification, tries to mask or erase
the politicization of culture.
It is disappointing that the opportunity
provided by the UNESCO report, for anthropologists to make an impact
on the political use of 'culture' in ways which would benefit the
disadvantaged and marginalized, was not used more effectively. If
we aim to influence local, national and international processes
by which people are impoverished and disempowered, it behoves us
to reflect on our own anthropological analyses of how politicians,
policy advisers and decision-makers are deploying old and new ideas
of 'culture'. We might learn from our analyses of the political
strategies of others how to intervene more effectively ourselves
in the politicization of 'culture'. In the context of recent laments
about anthropology's loss of authority and diminishing relevance
to the study of contemporary cultural processes (due in part to
the advance of cultural studies, GDAT 1996), such reflection might
also help restore a much needed critical edge to the discipline.
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